Privacy Policy
We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
This Privacy Policy describes how devArtisans ("we," "us," or "our") collects, uses, and shares information about you when you visit our website, use our services, or otherwise interact with us. This policy applies to all users globally and is designed to comply with applicable data protection regulations including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant privacy laws. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information You Provide Directly
We collect information you provide when you fill out contact forms, request a demo, subscribe to our newsletter, or communicate with us. This includes your name, email address, phone number, company name, job title, and any message content you submit.
Information Collected Automatically
When you visit our website, we automatically collect certain technical information including your IP address, browser type and version, operating system, referral URLs, pages viewed, time spent on pages, and device identifiers. This data is collected via cookies and similar tracking technologies.
Information from Third Parties
We may receive information about you from third-party sources such as business partners, analytics providers, advertising networks, and publicly available databases to supplement the information we hold about you.
2. How We Use Your Information
Service Delivery and Communication
We use your information to respond to inquiries, provide requested services, send service-related communications, and maintain our business relationship with you.
Improving Our Services
We analyze usage data to understand how our website and services are used, identify areas for improvement, and develop new features and products that better serve our customers.
Marketing and Promotional Communications
With your consent, we may send you newsletters, product updates, industry insights, and promotional materials. You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Legal Compliance and Security
We process personal data to comply with applicable laws and regulations, enforce our terms of service, prevent fraud, protect the security of our systems, and respond to lawful requests from public authorities.
3. Legal Basis for Processing
Contractual Necessity
Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
Legitimate Interests
We process data where it is in our legitimate business interests, such as improving our services, preventing fraud, and marketing our products, provided these interests are not overridden by your rights.
Consent
Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
Legal Obligation
Processing is necessary to comply with a legal obligation to which devArtisans is subject, including applicable data protection laws.
4. Data Sharing and Disclosure
Service Providers
We share personal data with trusted third-party service providers who assist us in operating our website, conducting our business, and delivering services to you. These providers are contractually bound to protect your data and may only use it for the purposes specified by us.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership.
Legal Requirements
We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
No Sale of Personal Data
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
5. Data Security
Security Measures
We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (TLS/SSL), access controls, regular security audits, and employee training.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we securely delete or anonymize it.
Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and, where required, notify affected individuals without undue delay.
6. Your Rights
Access and Portability
You have the right to request access to the personal data we hold about you and to receive a copy of that data in a structured, commonly used, machine-readable format.
Rectification
You have the right to request correction of inaccurate or incomplete personal data we hold about you.
Erasure
Under certain circumstances, you have the right to request deletion of your personal data ('right to be forgotten'), subject to our legal obligations to retain certain information.
Restriction and Objection
You have the right to request restriction of processing or to object to processing of your personal data, including for direct marketing purposes.
Exercising Your Rights
To exercise any of these rights, please contact us at privacy@devartisans.com. We will respond to your request within 30 days. We may ask for identity verification before processing your request.
8. Contact and Data Controller
Data Controller
devArtisans is the data controller responsible for your personal data. Our registered address is listed in the Contact Us section of this website.
Privacy Inquiries
For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@devartisans.com or through our Contact Us page.
Supervisory Authority
If you are located in the European Economic Area, you have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with applicable data protection laws.
Have questions about this policy or your personal data?
Contact Our Privacy Team